Last updated on December 10, 2017
Location and Contact Information
The main offices of ChurchTracer are located in Corinth, Mississippi.
At any time, you may email ChurchTracer at firstname.lastname@example.org.
When you subscribe to ChurchTracer, you are agreeing that we are permitted to bill you a monthly subscription fee. We will automatically bill the credit/debit card we have on file each month on the calendar day corresponding to the commencement of your subscription. In the event your subscription began on a day not contained in a given month, we will bill your credit card on the last day of such month. For example, if you became a paying member on January 31st, your credit card would next be billed on February 28th.
We reserve the right to suspend access to any account with an unpaid balance. If an account is suspended, it will be inaccessible until the account is paid in full. If the balance has not been resolved by the account owner, we will attempt to collect the unpaid balance again after 7 days. If balances are still unpaid for more than 30 days, we reserve the right to send the account to collections.
Communication regarding billing issues will be made directly with the person who made the initial payment, unless changes have been requested in writing via email. It is your responsibility to keep the Administrator contact email address and Billing contact email address updated for your account.
Cancellations & Refund Policy
You may cancel your subscription to ChurchTracer at any time for any reason.
You may cancel your subscription anytime during the first 3 days and receive a full refund. Also, if there has been no activity within the account, you can receive a refund within the first 30 days. Subscriptions may be cancelled at any time but a refund will not be issued unless cancelled within the allotted time described above.
Once you have cancelled, your account will be suspended and will no longer be accessible. ChurchTracer will keep your account securely stored for a period of 90 days after cancellation for the event that you may want to restore your service. To reactivate your account database, you will need to renew your subscription.
Cancellations must be made by sending us a message HERE or by sending an email to email@example.com. Cancellations must be done in accordance to our Terms. Your cancellation must be received by end of business (5:00 pm Central Time) on the appropriate day as described above to be eligible for any refund. All refunds will be given to the original credit card on which the purchase was made. Please allow a reasonable time for the refund to reach you or be charged back to your account.
Email and Text Restrictions
The emailing and texting features in ChurchTracer cannot be used for marketing purposes. These features are to be used for notifications and communications within your church congregations ONLY. Any violation of this will result in immediate suspension of the account and legal actions to the fullest extent of the law including collection of the charges incurred by such activities.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Users of public or shared computers should log out at the completion of each visit to ChurchTracer. ChurchTracer will allow active logins into the system. It is your responsibility to protect these. ChurchTracer is not liable for any mishandled information due to the negligence of the user not protecting login credentials or public or shared computers.
You agree that the United States District Court representation in Corinth, Mississippi shall have exclusive jurisdiction over any legal dispute between you and ChurchTracer. You fully consent to personal jurisdiction and venue in these courts.
Disclaimers of Warranties
Our goal is to provide an excellent product and service. However, ChurchTracer, in its entirety, is provided “as is” and we make no representations or warranties of any kind. We assume no liability or responsibility for any errors or omissions in the content of our sites, any failures, delays, or interruptions in the service, delivery of any content, notifications or reminders, any losses or damages arising from the use of the content provided on the ChurchTracer sites, or any conduct by users of the ChurchTracer system. We reserve the right to refuse services at our sole and absolute discretion. We disclaim all representations and warranties, including, for example, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current.
Limitations on Liability
In no instance shall ChurchTracer, its directors, officers, or employees be liable (jointly or severally) for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the ChurchTracer sites.